Overview
JAINSCLOTHING OVERSEAS PRIVATE LIMITED ("we", "us", or "our") operates this website. This Privacy Policy describes how we collect, use, and share information when you visit or interact with our website, place an order, create an account, contact us, or otherwise use our services.
If any part of this Privacy Policy conflicts with applicable law, we will follow the law for that situation.
Information we collect
We only collect information that helps us deliver orders, provide support, and improve your experience.
Information you provide
- Account details such as name, company name, email, phone number, and password (if you create an account).
- Order and billing details such as shipping address, billing address, GST (if applicable), and order history.
- Support messages when you contact us by forms, email, or phone.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and approximate location (city/region level).
- Cookies and similar technologies to remember preferences and measure site performance.
How we use information
- To process orders (confirmations, shipping, returns, exchanges, and invoices).
- To provide customer support and respond to requests.
- To prevent fraud and improve security of accounts and transactions.
- To improve our website through analytics and performance monitoring.
- To send important updates such as changes to policies or service-related notices.
If you subscribe to marketing communication, you can opt out anytime using the unsubscribe link or by contacting us.
Cookies & tracking
We use cookies and similar technologies to keep the website working properly, remember preferences, and understand how visitors use our site.
Types of cookies we may use
- Essential cookies for login, security, and core site functions.
- Preference cookies to remember settings (like language).
- Analytics cookies to understand usage and improve performance.
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Sharing & disclosures
We do not sell your personal information. We may share information only as needed to operate our business, for example:
- Shipping and logistics partners to deliver your orders.
- Payment and invoicing providers to process payments and issue invoices.
- Service providers that help us host, maintain, and analyze the website.
- Legal and compliance when required by law, regulation, or to protect rights and safety.
When we use service providers, we expect them to handle information securely and only for the intended purpose.
Security & retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
We keep information only for as long as needed for the purposes described in this policy (for example, to fulfill orders, provide support, and meet legal requirements).
Your rights
Depending on your location and applicable law, you may have certain rights regarding your information, such as:
- Requesting access to the information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion (where applicable).
- Withdrawing consent for certain uses.
To make a request, please use the contact details below. We may need to verify your identity before completing certain requests.
Contact
If you have questions about this Privacy Policy or how we handle data, contact us:
- Company: JAINSCLOTHING OVERSEAS PRIVATE LIMITED
- Address: Plot No. 33, Adarsh Krishna Nagar, Near Bharat Public School, Kartarpura, Jaipur, Rajasthan, India 302015
- Phone: +91-9352368510
- Contact form: /contactus